Help Center

Please use the form below. You can also email us at richieyyztoronto@gmail.com.

Contact Us

If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

Please allow 3 - 5 business days from the time your package arrives back to us for a refund to be issued.

Shopping Information

How do I place an order?

Can I modify or cancel my order after placing it?

How long does shipping take?

Do you ship internationally?

How can I track my order?

What should I do if I receive a damaged or incorrect item?

Payment Information

What payment methods do you accept?

Is my payment information secure?

Why was my payment declined?

When will I be charged for my order?

Order & Returns

How do I request a return?

Are return shipping costs refundable?

How long does it take to receive a refund?