Shipping Policy

Our silk products are packed with care to ensure they arrive in perfect condition. To prevent damage caused by long-term transportation, we currently offer shipping services only in Canada.

For Customers in the Greater Toronto Area
(Including: Toronto, Markham, Richmond Hill, Vaughan, Newmarket, Aurora, Oakville, Pickering, Mississauga, Ajax, Burlington)

Shipping Options

Pick Up In-Person:

Since we are located in the Greater Toronto Area, local pickup may be available upon request. Please contact us at richieyyztoronto@gmail.com if you would like to arrange a pickup to save on shipping costs.

 

Toronto Address:

1-Day Delivery:  Estimated delivery time: within 24 hours

Standard Shipping:  Estimated delivery time: 2-5 business days

Express Delivery:  Estimated delivery time: 1-3 business days

We offer reliable shipping methods to ensure your orders are delivered timely and safely. 

 

Processing Time

Once you place an order and confirm payment, we will strive to process and ship your products within 48 hours (excluding weekends and holidays). Please note that processing times may vary during peak or promotions period.
Also note that the earlier customers place orders the earlier we can get packages shipped.

For Customers Outside the Greater Toronto Area in Canada
(Including other cities and areas in Canada)

Start from the day customer placed the order, in Eastern Standard Time.

Shipping Options

Standard Shipping:  Estimated delivery time: 5-10 business days

Express Delivery:  Estimated delivery time: 2-3 business days

We offer reliable shipping methods to ensure your orders are delivered timely and safely. 

Processing Time

Once you place an order and confirm payment, we will strive to process and ship your products within 48 hours (excluding weekends and holidays). Please note that processing times may vary during peak or promotions period.

Shipping Costs

Shipping costs are determined based on the destination and selected shipping method. Shipping charges for your order will be calculated and displayed at checkout. Please note that shipping costs are the responsibility of the customer.

Order Tracking

You will receive a notification email with tracking number when your order has shipped. You can use this tracking number to monitor the status and shipping details of your goods through our website or the carrier’s tracking platform.

If you have any questions, please contact our customer service （richieyyztoronto@gmail.com）